Privacy Policy

CM Beyer Australia Pty Ltd ("we", "us", "our") is the Australian subsidiary of CM Beyer Limited and is the entity responsible for handling personal information collected through this website and through our Australian operations.

We collect personal information in the course of providing our services. The categories depend on how you interact with us:

We do not routinely collect sensitive informationUnder APP 3.3, sensitive information includes information about racial or ethnic origin, political opinions, religious beliefs, sexual orientation, criminal record, and health information. Sensitive information has stricter collection rules than other personal information. as defined under the Privacy Act 1988. If we ever need to, we will obtain your consent first as required by APP 3.3.

We use personal information for the following primary purposes:

• Responding to enquiries and providing our services
• Managing client and supplier relationships
• Fulfilling contractual and billing obligations
• Carrying out marketing and sales activity, including business-to-business outreach
• Conducting business development and market research
• Operating and improving our website
• Processing job applications
• Complying with legal and regulatory obligations (ATO, ASIC, AUSTRAC where applicable)
• Protecting our legitimate business interests and preventing fraud

We handle personal information in accordance with the thirteen Australian Privacy PrinciplesThe APPs are the cornerstone of the privacy protection framework in the Privacy Act 1988. They set out standards, rights and obligations for the collection, use, disclosure, security and access of personal information. (APPs) set out in Schedule 1 of the Privacy Act 1988. Key implications:

Outreach to business contacts is part of how we operate. Electronic marketing is conducted in accordance with the Spam Act 2003 (Cth), which requires consent (express or inferred), sender identification, and a functional unsubscribe mechanism in every commercial electronic message.

Where we rely on inferred consent (for example, where the recipient has a current business relationship with us or has conspicuously published a work email address), we honour all unsubscribe requests immediately and maintain a suppression list.

You may opt out of marketing at any time by replying to any marketing email with "unsubscribe", by using the unsubscribe link, or by contacting privacy@cmbeyer.com.au.

Our website uses cookies and similar technologies (including localStorage) for essential functionality, analytics, and preference storage. We do not use third-party advertising cookies.

You can manage your preferences through the cookie banner displayed on your first visit, or through your browser settings. For full detail see our Cookie Policy.

We do not sell personal information. We may disclose personal information to the following categories of recipient:

• Service providers — hosting providers, email services, analytics platforms, accounting software, under appropriate contractual safeguards
• Clients — where disclosure is necessary to deliver the services we have been engaged to provide
• Professional advisers — accountants, lawyers, and auditors acting under professional obligations of confidentiality
• Parent company — CM Beyer Limited (UK) for group-level reporting and consolidated services
• Regulators — OAIC, ATO, ASIC, AUSTRAC, ACCC and other bodies where disclosure is required by law
• Business acquirers — in the event of a sale, merger, or restructuring, subject to confidentiality protections

We retain personal information only for as long as necessary for the purposes for which it was collected, or as required by Australian law:

In accordance with APP 11.2, we will destroy or de-identify personal information that is no longer needed, unless it is contained in a Commonwealth record or we are required by law to retain it.

Under the Australian Privacy Principles you have the following rights:

To exercise any of these rights, contact privacy@cmbeyer.com.au. We will acknowledge your request within 14 days and respond substantively within 30 days. There is no charge for access requests, but we may charge a reasonable fee for the cost of producing copies of records.

Consistent with APP 11, we take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. These steps include:

• Encryption in transit (TLS/SSL) for all web traffic and email
• Access controls limiting data access to authorised personnel
• Regular security reviews of systems and processes
• Staff awareness of privacy obligations
• Contractual safeguards with service providers

In the event of an eligible data breachUnder the Notifiable Data Breaches scheme (Part IIIC of the Privacy Act 1988), an eligible data breach involves unauthorised access, disclosure or loss of personal information that is likely to result in serious harm. Affected individuals and the OAIC must be notified., we will notify the OAIC and affected individuals in accordance with Part IIIC of the Privacy Act 1988.

Some of the personal information we collect may be disclosed to or accessed by our parent company CM Beyer Limited in the United Kingdom, or to service providers located outside Australia (for example, hosting providers in the EU).

When we disclose personal information overseas, we take reasonable steps to ensure the overseas recipient handles the information consistently with the Australian Privacy Principles, as required by APP 8. The United Kingdom maintains a data protection framework substantially similar to the Australian one.

Our services are directed at businesses and business professionals. We do not knowingly collect personal information from children under 15. If we become aware that we have collected information from a child, we will delete it promptly. If you believe we hold information relating to a child, please contact privacy@cmbeyer.com.au.

We may update this policy as our business or the law changes. The effective date above reflects the current version. Where changes are significant, we will take reasonable steps to notify you — for example, by posting a notice on our website.

If you have a concern about how we handle your personal information, please contact privacy@cmbeyer.com.au first. We will acknowledge your complaint within 14 days and respond substantively within 30 days.

If you are not satisfied with our response, you may complain to the Office of the Australian Information CommissionerThe OAIC is the Australian regulator responsible for privacy and freedom of information matters. It investigates complaints, issues guidance, and can make determinations including compensation orders. (OAIC):